Privacy Policy

Last updated: 18 September 2026

1. Who we are

Kent Skin & Laser Clinic (previously Canterbury Skin and Laser Clinic) of 26 Castle Street, Canterbury, Kent CT1 2PX is the data controller for the personal information collected through this website and at our clinic. Placeholder copy — final wording to follow.

2. The information we collect

We collect information you give us when you make an enquiry or book an appointment — such as your name, contact details and, where relevant to your care, health information. We also collect limited technical data about how the website is used. Placeholder copy.

3. How we use your information

Your information is used to respond to enquiries, manage appointments, provide safe clinical care and meet our legal and regulatory obligations as a CQC-registered clinic. We do not sell your information. Placeholder copy.

4. Legal bases under UK GDPR

We rely on consent, contract, legitimate interests and — for health information — the provision of healthcare, as our lawful bases for processing under UK GDPR and the Data Protection Act 2018. Placeholder copy.

5. Sharing & retention

Information is shared only where necessary — for example with your GP with your consent, laboratories for histology, or our secure booking provider — and retained in line with clinical record-keeping requirements. Placeholder copy.

6. Your rights

You have rights of access, rectification, erasure, restriction, portability and objection. To exercise any of these, contact reception@skinandlaser.co.uk. Placeholder copy.

7. Contact & complaints

Questions about this policy can be sent to reception@skinandlaser.co.uk or 01227 472288. You also have the right to complain to the Information Commissioner's Office (ico.org.uk). Placeholder copy.